Mavs Health & Safety Protocols: How to Upload Vaccine/Test Info for Game Day


Detailed information on the vaccine, testing, and mask requirements for 2021-2022 Dallas Mavericks home games as well as some other helpful tips to make your game entry as seamless as possible.

This weekend offers the first opportunity for Dallas Mavericks fans to go to the American Airlines Center and get a glimpse of the 2021-2022 Dallas Mavericks as the team is hosting an open scrimmage Fan Jam on Sunday October 3rd (doors open at 11:30am, event starts at 1pm). However, before you happily stroll up to the AAC for this free event be sure to review the new health and safety protocols to make your entry into this Fan Jam and future Mavs games is as easy as Luka scoring on Pat Beverley in the post.

Health & Safety Protocols

On September 30th Mark Cuban announced new Health & Safety Protocols for all fans attending Dallas Mavericks home games this season. All fans, unless under the age of 12, must show proof of vaccination received at least 14 days prior to event or have a negative COVID-19 rapid test within 48 hours of attending the event. You will either be able to upload a picture of your vaccine card or test results online or you can bring a paper copy if you do not have a smart phone.

I attended just about every Mavs game last season once they started allowing fans and none of the health and safety protocols took away from my game day experience. The check-in takes two minutes, even if you forget you can typically get it done while waiting in line. Even though everyone is wearing a mask I promise there is still noise and energy in the arena, just a lot less spitting. Do not let these simple requirements stop you from witnessing Luka Doncic, one of the greatest basketball players ever, put on an absolute show at the AAC.

How to upload your vaccine card or negative COVID test:

To upload your negative COVID-19 test or vaccination card, visit on your smart phone. Uploading the documents can be completed in a few easy steps:

1.       Open your browser on your smart phone and go to

2.       Choose who you are checking in for. If only yourself, click “I am checking in just for myself.” If you are checking in multiple members of your household (up to 4), click on “I am checking in for myself and my household,” All persons that are included in your household must enter the arena at the same time.

3.       Enter your phone number and then your name and email address on the next page.

4.       Upload a photo of your vaccination card OR negative COVID-19 test. We recommend taking a photo with your cell phone and uploading from your phone. If you are checking in your household, you will also upload the additional negative COVID-19 test(s) or vaccination card(s).

5.       Once submitted, you will receive a text with a link for your approval or denial of entry. If approved, click on the link to access your check mark. You will be required to show the check mark to gain entry to the event.

For those who are fully vaccinated, you will only have to upload a photo of your vaccine card once. You will still have to visit before each game to attest that you are not sick on the day of the game but you will only have to do an upload once. You can even do it now in preparation for the Fan Jam this weekend or preseason games next week. Those who opt to test for every game will have to upload a new picture each time you test.

Masks are still required. In accordance with the Dallas County mask order, masks (covering your nose and mouth) are required and enforced for all fans ages 2 and up, unless actively eating or drinking in assigned seat, regardless of COVID-19 vaccination status.

Mavs Fans For Life Owner, Landon Thomas on NBC 5 News speaking about the new protocol.

Bags and Purses

This is important! Every game last year I saw people walk up to the AAC gates and get sent ALLLL the way back to their car because they try to bring in a purse or bag that is to big. Only wallet size clutches no larger than 4.5″ x 6.5″ will be permitted and will have to go through x-ray inspection. Ladies don’t try to push it, size matters and the gate attendants will not provide much leeway here. Clear bags are no exception, they will not be allowed in the arena, don’t try it.

Cashless Concessions

All point of sale transactions will be cashless. This includes all concession stands, bars, and merchandise stands.

COVID-19 Testing and Vaccine Information

Find the nearest COVID-19 testing facility near you:—prevention/COVID-19/covid-19-testing-in-tarrant-county.html

If you have been holding out on getting vaxxed but missing Mavs games is the last straw, register for your COVID vaccine here:

Texas Public Health –

A quick thank you to Dallas Mavericks Service and Retention Executive, Tyler Badt, for providing this information and helping everyone get ready for the upcoming season. If you need any Mavs tickets give Tyler a call (214-658-7133) and he will get you set up with single game or ticket packages in no time!

Categories: 2021-2022 Season, Mavs Fans For Life

Tags: , , , , , ,

Leave a Reply Cancel reply